Sandpiper Spa

Privacy Policy

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About this document

This Privacy Notice explains how Sandpiper Spa collects and processes personal information in order to conduct normal business activities.

 

How we collect your information

We collect your personal data when you contact us via our website or facebook or directly informing us of your details.

 

The types of information we collect

The information we require from you includes:

• Full name

• Contact details (phone, e-mail and/or correspondence address)

 

How we use personal data

The information we require from you is used by Sandpiper Pool and Spa to

Confirm your booking

Message a reminder for your booking

Email any special offers and discounts

 

The personal data is securely stored on the  computers owned by the proprietors of Sandpiper Pool and Spa.

 

How we will communicate with you

Our preferred method of communicating with our customers is by email or text.

 

What we will not do

We will not send you unsolicited marketing material.

 

We will not sell your personal data on to third parties.

 

We will not pass on your personal data to unrelated third parties unless we are required to do so by law or we have your explicit permission to do that.

 

How long your information is kept

We keep your personal data only for as long as necessary for each purpose we use it.  For accounting, tax reporting and record-keeping purposes it will be kept for a maximum of six years.

 

Your rights

Under certain circumstances, by law you have the right to:

 

• Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

• Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

• Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).

• Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.

• Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.  You can also withdraw your consent, where this is the basis for our processing your data (without affecting the lawfulness of our previous processing based on consent).

• Request the transfer of your personal data to another party.

Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply.

 

Contact and complaints

If you have any queries about this privacy policy or how we process your personal data, or if you wish to exercise any of your legal rights, you may contact us by email at emma@sandpiperpoolandspa.co.uk

If you are not satisfied with how we are processing your personal data, you can make a complaint to the Information Commissioner. You can find out more about your rights under applicable data protection laws from the Information Commissioner’s Office website: www.ico.org.uk.